Saber Feedback Documentation

Jira Integration

Jira Integration is a 2 stage process, first you need to enter the following information to authenticate your Jira account:

Jira Integration Stage 1

Jira URL

Required

This is the entire URL to your Jira Application, including the http:// or https:// at the beginning. If you’re using Jira Cloud, this URL will end with .atlassian.net

Be sure to include the port number if you’re not using the default http ports. Eg: https://jira.mycompany.com:8080

Username

Required

Enter the username you log in with.

Password

Required

This is the password associated with the username specified above. It’s recommended that you create a new user in Jira, and use their log in details for Saber integration.

Once you’ve filled in all three fields, click the Authenticate button. Assuming the details you provided were correct, you should be taken to stage 2:

Jira Integration Stage 2

Title

Required

This allows you to define the title of issues submitted through Saber. If the title contains {{summary}}, this will be replaced with a summary of the feedback reports description. See Feedback Summary for more details.

Project

Required

This is a drop down list of projects, retrieved from your Jira account. Simply select the project in to which you’d like Saber to create new issues.

Issue Type

Required

This is a drop down list of issue types, retrieved from your Jira account for the specified project. Simply select the issue type you’d like Saber to create. Note this field will not be visible until you’ve chosen a project.

Test Settings

All integrations include a test button, which allow you to check the options you’ve specified are working correctly. Clicking the Test Settings button will send a sample feedback report using the data from the form to your Jira account.

Clicking test settings does not save the integration, you will still need to click the Save once you are happy with settings.